For any product that is available on our website
If you cancel 7 or more days before your cake's due date, we will offer you a full refund. If you cancel 6 days before your cake’s due date, we will refund you 50% of the payment. If you cancel within 5 days of your due date, we will charge you the full price of the cake.
*Creating your cake is a multi-day process of ordering inventory, baking, and designing.
In order to fulfill orders we must begin this process days before your order is due.
For Custom Wedding Cakes
Custom wedding cake orders require a $50 minimum “Save-the-Date” deposit place your order and reserve your event date / time. This deposit is non-refundable. The deposit will be credited towards the final invoice. Your final payment is due 30 days prior to your scheduled event date.
Refunds/ Cancellations: In the event of an event cancellation your payment is fully refundable up to 30 days prior to the reserved date. There are no refunds applicable for event cancellations within 29 days of the scheduled event date.
Editing an Order
You can make changes to your order as long as there are 7 or more days until your order is due. Just reply to your order confirmation email with the changes you'd like, and we will review them and see if it changes the price of your order.